Refund Policy

Thank you for visiting Silent Philly. Please read our refund policy carefully before making a purchase.

1. **No Refunds After Purchase**: All ticket sales are final. We do not offer refunds for any reason after a ticket has been purchased.

2. **Credit in Extreme Cases**: In rare and extreme circumstances, Silent Philly may issue a credit towards a future event. This is solely at the discretion of Silent Philly and must be requested within 7 days of the original event date.

3. **Eligibility for Credit**: To be eligible for a credit:

   - You must notify us of your inability to attend the event within 48 hours of the event start time.

   - The reason for your request must be due to circumstances beyond your control (e.g., medical emergency, natural disaster).

   - Your request must be accompanied by appropriate documentation (e.g., doctor's note, official notice).

4. **How to Request a Credit**: If you believe you are eligible for a credit, please contact us at [silentoutings@gmail.com] with your request and supporting documentation.

5. **Credit Terms**: 

   - Credits are valid for use towards another Silent Philly event within one year from the date of issue.

   - Credits are non-transferable and have no cash value.

6. **Event Cancellation**: In the event that Silent Philly cancels an event, ticket holders will be notified via email and will receive a full refund of the ticket price.

7. **Policy Changes**: Silent Philly reserves the right to modify this refund policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.

By purchasing tickets for Silent Philly events, you acknowledge that you have read and agree to abide by this refund policy.